Shipping policy

lost or damaged items

union is not responsible for lost, delayed or stolen packages. Please contact your local post office to remedy the situation. In these instances, union is not able to freely replace or refund the items, but we will do our best to assist you in sorting out the situation with the carrier. This can in some instances take a few days to a few weeks. Once a package is tendered to the carrier, many factors are out of our control. If a package is marked as delivered, but missing from the point of delivery, we cannot be held responsible for refunding or replacing.

returns

we understand there could be reason for returns to take place. all returns must be initiated & shipped back to union within 10 days of delivery.

damaged items

if you receive an item that is damaged, please contact us immediately at info@shopuniongoods.com. all damages must be reported within 48 hours upon delivery. 

 

we ship USPS or UPS to all 50 states and US territories. all orders are shipped insured and with tracking information.